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PRIVACY - SECURITY & POLICIES NOTICE
TERMS:

We accept checks, money orders, cash, and major credit cards. The total amount is due before orders can be shipped.
GUARANTEE AND WARRANTY:

We offer a full replacement guarantee against material or manufatcured defects. Please note that products are not returnable
for any other reasons.
SHIPPING AND FEES:

We will inquire at the time of shipping to see which is the most economical - mail, UPS, or Fed Ex. Shipping and handling is one charge per order. Shipping cost is based according to the delivery address and the weight of the package.
AUTHORIZATION # FOR RETURNS:

An authorization number is required to return any defective product.
DELIVERY TIME:

Delivery time varies on which product you select. We aim to process all orders a.s.a.p. Actual transit time averages 5 - 7 working days in the U.S. and 7 - 10 working days to the rest of the world.

Most products can be shipped to you within 2 weeks, unless we have to make something special for you.

Canvases - allow up to 3 - 4 weeks.

Furniture - allow up to 4 - 6 weeks.
WHAT HAPPENS IF MY PRINTS ARE DAMAGED DURING SHIPPING?

We assemble and pack your order for shipment to ensure safety in transit. There are no refunds for damaged prints, only replacements.

WHEN YOU RECEIVE YOUR SHIPMENT:

If you see ANY damage, report it immediately to your shipper to make a claim, and contact us.
PRIVACY AND SECURITY POLICY:

JAN THOMPSON STUDIO does not sell or transfer any customers credit or personal information. Customers email information will remain with our website. To be used only to relay to customers information of interest such as special offers, new items from our gallery etc. This privacy statement is subject to change without notice, so please review when visiting our website. You may remove your name and email address at anytime by sending us a removal notice - please include your name and email address to be removed.

JAN THOMPSON STUDIO may provide referral links to other sites. WE are not responsible for the privacy practices or content of linked affiliate sites - please review their prospective policy and ordering statements. To inquire about an order placed through link referral site, please contact that merchant directly as they are responsible for fullfillment, shipping, security and other policies.

We take the personal information you submit when processing an order VERY seriously. We take all necessary safeguards to ensure your data is secure. your information is ONLY used to process your order.
WHOLESALE:

We are happy to work with you and supply wholesale. Dealers / wholesale inquiries are welcome. We will need your busniess name, phone number and email address, along with a physical location, Sales Tax I.D. number, and if you have a website, your websites address.

Any discounts given are the sole discretion of Jan Thompson Studio.
IMAGE INFORMATION:

Please note that the images on this website will not appear with the same resolution of the original prints.

I have taken great care to accurately represent the finished image in my online gallery. However, due to some web limitations and differences in an individual user's display settings, printed photograph colors may differ slightly from the photogrpahs viewed on this website. Generally, the colors and clarity of the images are greater (better in quality) in the final print.
COPYRIGHT:

Images are placed on this site for visitors to review in slelecting prints to purchase, or simply for those who enjoy viewing our images. Please do not misinterpret copyright laws in thinking if pictures are on the internet, they are considered free. This is NOT true, unless they are specifically offered otherwise as free wallpaper, clipart, desktop themes etc. Even if you do not plan to make any money from an image taken from this site, you are still infringing on copyright by using the image in a manner where permission was not granted IN WRITING.

All content of this site is owned by Jan Thompson Studio, protected by U.S. and intenational copyright laws. We make this site and it's content available for viewing in it's live, published forms only. The content is NOT considered to be public domain. Any usage of images, graphics, text, or html requires written permission from JAN THOMPSON STUDIO, which includes downloading, copying material altering in any way, recreations in other mediums (paintings, sketches), or any form of distribution. Print sales are for display of the supplied prints only. Scanning, copying, photographing or any form of reproduction of prints, jewelry, furniture, mouse pads, mats, canvases, greeting cards, T-shirts and any other additional items that JAN THOMPSON STUDIO creates, is prohibited unless written authorization is provided. All images sales and usage rights are conditional upon receiving paymant to fullfill the agreement.
LOGO:

All images on this site are copyright protected. The logo is there simply to identify the image is owned by JAN THOMPSON STUDIO, JAN THOMPSON AND / OR ED THOMPSON. Any attempt(s) to remove the logo, constitutes an intent to violate copyright as protected by Section 1202 of the DMC section of the Copyright Act. Removal of this logo carries penalties of no less than $2,500.00 to a maximum of $25,000.00 U.S. dollars.
QUESTIONS:

If you have any questions, we will be happy to answer them. Email is by far the preferred method of customer service. It allows us to keep a detailed written record of all our communications with our valued clients for future reference if required. Rest assured that your inquiry is most important to us and that we take customer service and satisfaction very serious. We look forward to answering all of your questions as quickly as possible, usually within 24 hours or less. Please email us at janthompsonstudio@yahoo.com or call us at         1-479-234-2144.

Thank you again for visitng our website.